Terms and Conditions

  1. By using or accessing any of Apex TV's services, you accept and agree to these terms: Modifications to the Terms and Conditions.
  2. We reserve the right, at any time and at our discretion, to modify these Terms of Use, including our Privacy Policy, with or without prior notice. Such modifications will take immediate effect upon being posted. By continuing to use our Services and this Site after any changes, you agree to the updated Terms.
  3. Age Requirement: To become a member and access Apex TV services, you must be at least 18 years old.
  4. Third-Party Purchases: Your transactions and dealings with third-party vendors found through the service, including "Add to Cart" and similar programs, are solely between you and the respective vendor.
  5. Accuracy of Information: All information you provide to our database must be accurate and up-to-date. You are responsible for all activity associated with your account.
  6. Compatibility: To access our services, your devices must meet the system and compatibility requirements outlined in our Help Center.
  7. Internet Service and Data Usage: You are responsible for any costs related to the network access like (internet or VPN subscription) needed to use our services.
  8. RETURN/REFUND POLICY Refund requests are accepted within the first 30 days of subscription, but only for specific reasons. Refunds may be issued if there is a technical issue with the service that our Technical Support team could not resolve within 14 days.
  9. Refunds will not be provided for reasons such as:
  10. 1- Dissatisfaction with the service: Each customer is given a trial before making a payment, allowing them to experience the service firsthand.
  11. 2- Claims of different agreements: The customer’s invoice clearly states the chosen plan and subscription period, which serves as a contractual agreement. This invoice is securely stored in each client’s file within our company.
  12. 3- Discrepancies in duration displayed by the player: The player is a third-party platform, and the displayed duration may vary due to external technical issues not controlled by our company. Apex TV pays the subscription for the customer, and any differences are not our responsibility. Each client receives a welcome email upon subscribing, including their dedicated account information, plan details, and expiration date.
  13. For a refund request, please contact our support team via: Email: support@apextvs.com Our website: Leave a message on our support page. WhatsApp: Reach out to us for prompt assistance.